Quick Ans: The Response Group (TRG) is an industry leader in crisis management and emergency response, established in 2003 and headquartered in Cypress, Texas. Key facts: 51-200 employees across North America, Europe, Australia, Asia, and South America; serves oil and gas, chemical, and emergency response industries; core services include IAP Software™, GIS mapping, training, and 24/7 emergency support; revenue between $1-10M. TRG provides solutions from emergency response planning to actual incident support.
When disaster strikes, every second counts. For companies in oil and gas, chemical, and emergency response industries, having a trusted partner who can deliver real-time crisis management support is not optional. That partner is The Response Group.
Established in 2003, The Response Group (TRG) has become the industry leader in crisis management and emergency response. Based in Cypress, Texas, the company provides a comprehensive suite of emergency response software and services, from planning to actual response support. Through the appropriate and accurate implementation of technology, regulatory interpretation, and creativity, TRG delivers practical and cost-effective solutions to clients worldwide.
TRG’s expertise spans both private and public sectors, with deep experience in the oil and gas, chemical, and emergency response industries. The company’s suite of products includes the IAP Software™, GIS mapping and modeling services, UAS (Unmanned Aerial Systems), and a full curriculum of training programs.
Whether you’re a response coordinator managing an active incident, a safety manager planning for worst-case scenarios, or an organization seeking to strengthen your crisis management capabilities, understanding what TRG offers helps you navigate the complex world of emergency preparedness. Let’s explore everything you need to know.
What Is The Response Group?
1. An Industry Leader in Crisis Management
TRG is the industry leader in crisis management and emergency response, with a wide spectrum of experience across multiple sectors.
2. Established in 2003
The company was founded in 2003 and has been providing emergency response solutions for over two decades.
3. Headquartered in Cypress, Texas
The corporate office is located at 13939 Telge Rd, Cypress, Texas, 77429.
4. Additional US Locations
TRG maintains offices in Anchorage, Alaska, and Covington, Louisiana.
5. Global Presence
The company has team members across North America, Europe, Australia, Asia, and South America.
6. Serving Oil and Gas, Chemical, and Emergency Response
TRG specializes in serving clients in the oil and gas, chemical, and emergency response industries for both private and public sector.
7. Provider of Emergency Response Software
The company offers a suite of emergency response software products, including IAP Software™ and related applications.
8. Full Spectrum of Services
TRG provides services from plans to actual response support, covering the entire emergency management lifecycle.
9. 51-200 Employees
The company has between 51 and 200 employees, with approximately 119 according to ZoomInfo estimates.
10. Revenue Range of $1-10M
TRG’s annual revenue falls in the range of $1-10 million.
11. FEMA Trained and NIMS Qualified
TRG’s lead instructors are FEMA Train the Trainer certified and NIMS qualified All-Hazard Responders.
12. 24/7 Emergency Support
TRG provides round-the-clock emergency support with a dedicated hotline.
13. Trusted by Major Corporations
The company serves major clients, with references to ExxonMobil in industry documents.
14. Practical and Cost-Effective Solutions
TRG emphasizes practical, cost-effective solutions through technology, regulatory interpretation, and creativity.
15. Committed to Exceeding Expectations
The company states it will “make every effort to exceed expectations and ensure success to all parties”.
Core Services and Solutions
1. IAP Software™
TRG’s flagship product is the Incident Action Plan Software, a comprehensive emergency management platform.
2. WebIAP™
A web-based version of the Incident Action Plan software for accessible emergency management.
3. GIS Mapping and Modeling
TRG’s GIS team provides a unique suite of products from basic overview maps to Common Operating Pictures.
4. Common Operating Picture (COP)
A command and control mapping tool for situational awareness and effective decision making under ICS.
5. Unmanned Aerial Systems (UAS)
UAS integrated with GIS Mapping and COP for enhanced situational awareness and video streaming.
6. Surface and Subsurface Spill Trajectories
Modeling to determine product movement, weathering, and potential areas of impact.
7. Air Plume Modeling
Modeling how air pollutants travel and disperse to predict downwind concentrations and hazardous zones.
8. Incident Command System Training
NIMS ICS training courses meeting Department of Homeland Security standards.
9. HAZWOPER Training
Customized safety and Hazardous Waste Operations and Emergency Response training meeting OSHA requirements.
10. Qualified Individual Training
Training covering roles and responsibilities of QI/IC during initial response phases.
11. Computer Based Training (CBT)
Interactive, exercise-based CBT courses allowing students to complete at their own pace.
12. Plan Writing Services
TRG provides emergency response plan writing services, including oil spill response plans.
13. Tactical Response Guides
Development of tactical response guides for emergency operations.
14. Pipeline Volume Calculators
TRG supplies pipeline volume calculators as part of its product suite.
15. Business Consulting
Emergency response capability assessment and business consulting services.
IAP Software™ and Mobile Applications
1. The IAP Software™ Platform
The Incident Action Plan Software is TRG’s core emergency management platform, providing comprehensive documentation and planning capabilities.
2. TRG Crisis Manager App
A free mobile app providing access to Crisis Management functions of the IAP Software, allowing users to build and manage documentation outside the Incident Management Team.
3. eIMH Enterprise App
An app allowing the incident management team to interact with electronic job aides in the command post and field.
4. Initial Response App
An app for existing IAP users to quickly build and manage documentation during initial response, including situation maps and photos.
5. Synchronization Capabilities
All mobile apps synchronize with the IAP Software database, ensuring data consistency across platforms.
6. Interactive Planning P
The eIMH app includes an interactive Planning P to navigate through meetings.
7. Role-Specific Checklists
Apps include comprehensive ICS position listings with detailed role descriptions and responsibilities.
8. Dynamic Organization Charts
The eIMH app provides dynamic organization charts for incident management.
9. Reference Tools
Apps include reference sections with Command & Control content, ICS forms, glossary, and acronyms.
10. Voice to Text Capabilities
The Initial Response App supports manual typing or voice to text for quick documentation.
11. Photo and Mapping Features
Users can build situation maps and take photos directly from the field.
12. Incident Templates
Pre-built incident templates provide quick access to key information from emergency response plans.
13. Customized Checklists
Users can create customized checklists for response actions.
14. Free Mobile Access
The Crisis Manager App provides free mobile access to crisis management functions.
15. Print Capabilities
The eIMH app includes printing capabilities for documentation.
Training Programs
1. Full Suite of Training Modules
TRG offers a comprehensive suite of training modules to meet preparedness training needs.
2. FEMA Train the Trainer Certified Instructors
Lead instructors are FEMA Train the Trainer certified and NIMS qualified All-Hazard Responders.
3. In-Person and Virtual Training
Training courses are available both in person and virtually using multiple platforms.
4. Incident Command System Courses
NIMS ICS training meeting Department of Homeland Security standards.
5. Customizable to International Standards
ICS courses can be customized to meet other Incident Management standards internationally.
6. California SMT Requirements
Courses meet the proposed California Spill Management Team training requirements.
7. Section Specific Training
Training tailored to specific sections and roles within incident management teams.
8. Tactical Planning Workshop
Workshops designed to enhance strategic, tactical, and support functions.
9. Incident Management Team Training
Comprehensive training for full incident management teams.
10. Crisis Management Team Training
Training focused on crisis management at the organizational level.
11. HAZWOPER Courses
Customized HAZWOPER training relevant to client operations and NIMS.
12. Qualified Individual Course
Training on QI/IC roles and responsibilities during initial response.
13. IAP Software Training
Basic and advanced hands-on training for all IAP Software modules.
14. Crisis Management Training
Training focused on crisis management and business continuity scenarios.
15. After Action Documentation Training
Training on documentation requirements following exercises and incidents.
GIS Mapping and Modeling Capabilities
1. Industry-Leading GIS Team
TRG’s Geographic Information System team is described as leaders in the industry.
2. Custom Map Products
From basic overview maps to complex Common Operating Pictures.
3. Enhanced Mapping Support
Support for planned or unplanned events with custom map products.
4. Worst Case Discharge Mapping
Mapping for worst case discharge scenarios and DOT high consequence areas.
5. Asset Location Maps
General asset location mapping for operational planning.
6. Custom Wall Maps
Creation of custom wall maps for offices or command posts.
7. Real-Time Information Integration
COP integrates real-time information driven from IAP Software™.
8. Multiple Data Source Layering
Data is layered from multiple sources for comprehensive situational awareness.
9. UAS Integration
Unmanned Aerial Systems directly integrated with GIS and COP.
10. Video Streaming Capabilities
UAS provide video streaming for enhanced situational awareness.
11. High-Resolution Imagery Mosaics
Creation of high-resolution imagery mosaics for detailed analysis.
12. GIS Data Collection
Field data collection using UAS and GIS tools.
13. Elevation Mapping
Elevation data collection and mapping capabilities.
14. Pre- and Post-Impact Assessments
Assessment of conditions before and after incidents.
15. Global Metocean Conditions
Using globally forecasted metocean conditions for modeling results worldwide.
Industries Served
1. Oil and Gas Industry
TRG has deep experience in the oil and gas industry, a core sector served.
2. Chemical Industry
The chemical industry is another primary sector served by TRG.
3. Emergency Response Industry
TRG serves the emergency response industry itself, providing tools and training.
4. Private Sector
TRG provides services to private sector organizations across multiple industries.
5. Public Sector
Government and public sector organizations are also served by TRG.
6. International Clients
TRG supports clients internationally, with training customizable to international standards.
7. Major Corporations
Industry documents reference ExxonMobil as a client or partner.
8. Pipeline Operators
Pipeline volume calculators and related services serve pipeline operators.
9. Offshore Operations
Offshore response plans and modeling support offshore operations.
10. Coastal Operations
Subsurface oil spill modeling supports coastal impact assessment.
11. Chemical Facilities
Air plume modeling serves chemical facilities needing dispersion analysis.
12. Government Agencies
TRG training meets government standards for NIMS and ICS.
13. Emergency Management Organizations
TRG provides tools for emergency management organizations at all levels.
14. Business Continuity Teams
Crisis management training supports business continuity functions.
15. Incident Management Teams
TRG provides comprehensive support for incident management teams.
What to Do Before, During, and After an Incident
1. Know Your Emergency Response Plans
Familiarize yourself with your organization’s emergency response plans and procedures.
2. Train Your Team Regularly
Conduct regular training using TRG’s courses to maintain readiness.
3. Implement IAP Software
Use TRG’s IAP Software to maintain documentation and planning capabilities.
4. Establish Common Operating Picture
Set up COP capabilities for real-time situational awareness during incidents.
5. Pre-Position Resources
Use GIS mapping to identify and pre-position resources strategically.
6. During an Incident, Activate Your IMT
Assemble your Incident Management Team and activate IAP Software for documentation.
7. Use Mobile Apps in the Field
Deploy TRG’s mobile apps for field documentation, photos, and checklist management.
8. Maintain Communication
Use established communication protocols and reference tools included in TRG apps.
9. Track Resources with GIS
Use GIS and UAS capabilities to track resources and monitor incident conditions.
10. Document Everything
Ensure all actions, decisions, and communications are documented in the IAP Software.
11. Conduct After Action Reviews
Use IAP Software documentation for after action reviews and lessons learned.
12. Update Plans Based on Lessons
Revise emergency response plans based on insights from incidents and exercises.
13. Train on New Procedures
Conduct follow-up training on any changes to plans or procedures.
14. Maintain Readiness
Conduct regular exercises to maintain team readiness and proficiency.
15. Contact TRG for Support
Reach out to TRG for 24/7 emergency support when needed.
Frequently Asked Questions
What is The Response Group?
The Response Group is an industry leader in crisis management and emergency response, established in 2003 and based in Cypress, Texas.
What services does The Response Group provide?
TRG provides emergency response software (IAP Software™), GIS mapping and modeling, training programs, plan writing, and 24/7 emergency support.
Where is The Response Group located?
The corporate office is in Cypress, Texas, with additional offices in Anchorage, Alaska, and Covington, Louisiana.
How many employees does The Response Group have?
TRG has between 51 and 200 employees, with approximately 119 according to ZoomInfo.
What industries does The Response Group serve?
TRG serves the oil and gas, chemical, and emergency response industries for both private and public sectors.
What is IAP Software™?
IAP Software is TRG’s flagship Incident Action Plan software, a comprehensive emergency management platform.
Does The Response Group offer training?
Yes. TRG offers a full suite of training including ICS, HAZWOPER, Qualified Individual, and IAP Software training.
Is TRG training available virtually?
Yes. TRG provides its entire suite of training courses both in person and virtually.
What is the Common Operating Picture?
The COP is a command and control mapping tool for situational awareness and decision making under ICS.
Does TRG have mobile apps?
Yes. TRG offers the Crisis Manager App, eIMH Enterprise, and Initial Response App.
What is GIS mapping and modeling?
TRG’s GIS services provide custom maps, spill trajectories, air plume modeling, and UAS integration for emergency response.
Does The Response Group provide 24/7 support?
Yes. TRG provides 24/7 emergency support with a dedicated hotline.
What is the revenue of The Response Group?
TRG’s annual revenue is in the range of $1-10 million.
Who are some clients of The Response Group?
Industry documents reference ExxonMobil as a client or partner.
Conclusion
The Response Group has established itself as a trusted partner for organizations that cannot afford to be unprepared. Since 2003, TRG has provided crisis management and emergency response solutions to oil and gas, chemical, and emergency response industries worldwide. From the IAP Software™ platform to GIS mapping and modeling, from comprehensive training programs to 24/7 emergency support, TRG offers a complete suite of tools for every phase of emergency management.
What sets TRG apart is its combination of technology, expertise, and real-world experience. The company’s lead instructors are FEMA Train the Trainer certified and NIMS qualified All-Hazard Responders who bring practical knowledge to the classroom. The GIS team provides industry-leading mapping and modeling capabilities. The IAP Software platform enables comprehensive documentation and planning, with mobile apps extending functionality to the field.
For organizations serious about emergency preparedness, The Response Group represents a proven, comprehensive solution. Whether you’re building response plans, training your team, or managing an active incident, TRG provides the tools and expertise to help you succeed. Share this guide with colleagues in emergency management, and bookmark it for your next planning cycle.
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